Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
ThinkTek is a managed service provider based in Los Angeles, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while ThinkTek manages their IT infrastructure. With a commitment to reliability and security, ThinkTek serves various industries, providing tailored support to meet the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend ThinkTek for their responsiveness and reliability in managing IT services. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
ThinkTek serves the greater Los Angeles area, including nearby cities such as Pasadena, Burbank, and Santa Monica. Major freeways include the I-10 and I-405, with recognizable landmarks like the Staples Center and Griffith Park.
Pricing Model
ThinkTek offers a flexible pricing structure based on a flat monthly fee with tiered options, allowing businesses to choose a plan that best fits their needs. Pricing may also vary based on the number of users or devices managed.
FAQ
What services does ThinkTek provide in Los Angeles, California, and which industries do you specialize in locally?▶
ThinkTek provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
How fast is ThinkTek average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
ThinkTek typically responds to support tickets within a few hours. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does ThinkTek handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ThinkTek is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet regulatory requirements.
What does onboarding with ThinkTek look like for a new client, and how long does it take?▶
Onboarding with ThinkTek involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does ThinkTek support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ThinkTek supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with ThinkTek and is it per user, per device, or a flat monthly plan?▶
ThinkTek offers a flat monthly pricing model with tiered options based on the number of users or devices managed, providing flexibility for businesses of all sizes.
Customer Reviews
We are super grateful towards ThinkTek, working for a small local nonprofit and even as an individual working from home, we have depended on them, now more than ever to assist in managing our IT. As ThinkTek is always available 24/7 we have been able to even better our organizations servers and information intake and in doing so made our staff work more efficiently in the process!
ThinkTek is awesome! We are so lucky to have found such a professional and responsive company to manage our IT. We recommend them to anyone and everyone that is looking for IT services near the Los Angeles area
Awesome! Our design firm uses them and they give us a great value. We get extremely high response time and would highly recommend them to anyone looking for Managed IT services in Los angeles