Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+AWS Partner
Overview
SMB CloudTech is a managed service provider based in Los Angeles, California, specializing in IT services for small to medium-sized businesses. They offer a comprehensive suite of solutions including cybersecurity, cloud services, and IT support, aimed at enhancing operational efficiency and security for local enterprises. With a focus on reliability and customer satisfaction, SMB CloudTech serves various industries, ensuring that businesses can leverage technology effectively to achieve their goals.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend SMB CloudTech for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure in their operations.
Service Coverage Area
SMB CloudTech serves the greater Los Angeles area, including nearby cities such as Burbank, Glendale, and Calabasas. Major freeways include the 101 and 405, with recognizable landmarks like the Getty Center and Universal Studios.
Pricing Model
SMB CloudTech employs a flat monthly pricing model with tiered options based on service levels and user needs. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does SMB CloudTech provide in Los Angeles, California, and which industries do you specialize in locally?▶
SMB CloudTech provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is SMB CloudTech average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
SMB CloudTech typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does SMB CloudTech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, SMB CloudTech is experienced in managing cybersecurity and compliance for both HIPAA and PCI, ensuring that clients meet regulatory requirements.
What does onboarding with SMB CloudTech look like for a new client, and how long does it take?▶
Onboarding with SMB CloudTech involves an initial assessment, followed by the implementation of tailored IT solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does SMB CloudTech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
SMB CloudTech supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with SMB CloudTech and is it per user, per device, or a flat monthly plan?▶
SMB CloudTech uses a flat monthly pricing model with tiered options based on the services required, allowing businesses to choose a plan that fits their needs.
Customer Reviews