Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
Velonex Technologies is a managed service provider based in Los Angeles, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a commitment to reliability and customer satisfaction, Velonex Technologies aims to empower businesses by providing tailored IT support and innovative technology solutions.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Velonex Technologies for their responsiveness and reliability. The team is noted for their effective communication and strong focus on security, ensuring peace of mind for businesses. Overall, customer reviews highlight a high level of satisfaction with the services provided.
Service Coverage Area
Velonex Technologies serves the greater Los Angeles area, including nearby cities such as Burbank, Glendale, and Santa Monica. The service area is accessible via major freeways like the 101 and 405, and is close to landmarks such as the Getty Center and Griffith Park.
Pricing Model
Velonex Technologies utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Velonex Technologies provide in Los Angeles, California, and which industries do you specialize in locally?▶
Velonex Technologies provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Velonex Technologies average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
Velonex Technologies typically has a quick response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Velonex Technologies handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Velonex Technologies is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Velonex Technologies look like for a new client, and how long does it take?▶
Onboarding with Velonex Technologies involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Velonex Technologies support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Velonex Technologies supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT support.
How does pricing work with Velonex Technologies and is it per user, per device, or a flat monthly plan?▶
Velonex Technologies operates on a flat monthly pricing model with tiered options, allowing businesses to choose plans based on their specific needs, whether that be per user or per device.
Customer Reviews
Every Simplicit tech I've had the pleasure of working with has been incredibly knowledgeable, always professional, helpful and patient. My most recent encounter was managed by Max (wicked smart) and I'm so pleased with the speed at which he arrived at my solution, help me return to my day and regain productivity. My sincere thanks to Max, Domonick and all the great team members at Simplicit Technologies who have clearly made a commitment to achieve success in customer care. You WIN!!!
Simplicit is a vital component of our office. Their knowledge, attention to detail, and swift handling of issues has exceeded my expectations every single time. And they could not be more friendly and calm–even during times of crisis. Five stars without hesitation.
The Simplicit team, with Ivan being our main point of contact, is a fantastic and vital part of our org. They are fast, reliable, professional. Couldn't recommend them more.
The Simplicit team is integral to EIF's success. Ivan, in particular, is efficient, assertive, and always reliable. I am so thankful for him and his patience.
Simplicit is our in office IT support and they go above and beyond. Their staff is incredibly knowledgeable and extremely friendly. They are an absolute asset.