Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Trilex Fix is a managed service provider located in Oxnard, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency, including network management, cybersecurity, and cloud services. By focusing on the unique needs of small to medium-sized enterprises, Trilex Fix provides reliable support and innovative technology solutions that help businesses thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Trilex Fix for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security. Overall, customers appreciate the tailored support and proactive service they receive.
Service Coverage Area
Trilex Fix serves the Oxnard area and surrounding cities such as Ventura, Camarillo, and Port Hueneme. The service area is easily accessible via major freeways including the US-101 and CA-1, with local landmarks like the Channel Islands Harbor and Oxnard Performing Arts Center.
Pricing Model
Trilex Fix employs a flexible pricing structure that can be tailored to client needs, typically based on a per user or per device model. They also offer flat monthly plans with tiered options to accommodate various business sizes.
FAQ
What services does Trilex Fix provide in Oxnard, California, and which industries do you specialize in locally?▶
Trilex Fix offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Trilex Fix average response time for tickets in Oxnard, California, and do you offer after-hours support?▶
Trilex Fix typically maintains a rapid response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure client needs are met at all times.
Does Trilex Fix handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Trilex Fix is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Trilex Fix look like for a new client, and how long does it take?▶
Onboarding with Trilex Fix involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Trilex Fix support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Trilex Fix supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Trilex Fix and is it per user, per device, or a flat monthly plan?▶
Pricing at Trilex Fix is flexible, typically based on a per user or per device model, with options for flat monthly plans that can be customized to fit different business requirements.
Customer Reviews
My son needed his PlayStation 5 HDMI fixed, Tony was very quick to solve his problem and even was able to fix it under 2 hours. Luckily he was able to squeeze us in and get this issue resolved. My son was very pleased with the work as he was able to get his game on the very same day. Tony is very friendly and professional. His pricing was very affordable, compared to other locations I called (other places needed a week or so to get it fixed) here Tony got the work done. Definitely try here before going anywhere else! We appreciate the service and very affordable!
I bought an original XBOX and a new Stellar XboxHD+ modchip/HDMI bundle at Portland RetroGaming this year. I also saw the Trilex Fix booth there. Even though Tony told me when I spoke with him that he had not installed a Stellar mod before he: Quoted me a fair price. Did an EXCELLENT job installing it. Was willing to share details about my job when I had questions. Shipped promptly. Playing with my modded XBOX is really fun, the HDMI output looks great, and being able to FTP with my XBOX to fix the files even when I messed up customizing the dashboard is amazing! Thanks!
Absolutely amazing service from start to finish! Clear communication and top quality repair. My MacBook works perfectly. Highly recommended!
Hello everyone my name is Josue, and im a very very satisfied customer !! Will be comong again with any other repairs, Tony left my xbox as if nothing happend, and 110% recommend to anyone esle on any of there devices!!
When the kids knocked the PS5 to the floor and broke the USB port, I thought it was toast for sure and we'd be shelling out $500+ for a new one. On a whim I googled local electronics and console repair places and found Trilex Fix. They were super friendly and knowledgeable, assured me that they'd done this type of fix many times before, and before I knew it my PS5 was back and good as new. There was great communication throughout, via their website repair tracking system, which I found super helpful and reassuring. I cannot overstate how highly I recommend Trilex Fix for your gaming repair needs.