Industries Served
HealthcareRetailFinanceEducationHospitality
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
Desert Hot Springs Computer Center is a managed service provider located in Desert Hot Springs, California. They specialize in delivering comprehensive IT solutions to local businesses, ensuring reliable technology support and enhanced cybersecurity. With a focus on small to medium-sized enterprises, they offer tailored services that help organizations optimize their IT infrastructure and improve operational efficiency.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Desert Hot Springs Computer Center for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly.
Service Coverage Area
Desert Hot Springs Computer Center serves the surrounding areas including Palm Springs, Cathedral City, and Rancho Mirage. Major freeways in the vicinity include Interstate 10 and Highway 62, with notable landmarks such as the Desert Hot Springs Spa Hotel.
Pricing Model
The pricing structure typically operates on a flat monthly basis with tiered options based on services utilized. This allows businesses to choose a plan that best fits their needs.
FAQ
What services does Desert Hot Springs Computer Center provide in Desert Hot Springs, California, and which industries do you specialize in locally?▶
Desert Hot Springs Computer Center provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, retail, and finance.
How fast is Desert Hot Springs Computer Center average response time for tickets in Desert Hot Springs, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues to ensure continuous service.
Does Desert Hot Springs Computer Center handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Desert Hot Springs Computer Center is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring client data is secure.
What does onboarding with Desert Hot Springs Computer Center look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Desert Hot Springs Computer Center support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Desert Hot Springs Computer Center supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Desert Hot Springs Computer Center and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured as a flat monthly plan with options based on the number of users or devices. This flexible model allows businesses to select the best fit for their needs.
Customer Reviews