Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
TeamLogic IT is a managed service provider located in Santa Ana, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that companies can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, TeamLogic IT serves a diverse range of industries, helping organizations enhance their technology infrastructure and improve operational efficiency.
Services
- Managed IT services
- Network monitoring
- Cybersecurity solutions
- Cloud services
- Data backups
- Help desk support
Review Summary
Clients frequently commend TeamLogic IT for their responsiveness and reliability in managing IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
TeamLogic IT serves the Santa Ana area and nearby cities such as Anaheim, Orange, Costa Mesa, and Irvine. The service area is accessible via major freeways including the 5 and 55, and is close to landmarks like the Santa Ana Zoo and the Discovery Cube.
Pricing Model
TeamLogic IT typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving tailored IT support.
FAQ
What services does TeamLogic IT provide in Santa Ana, California, and which industries do you specialize in locally?▶
TeamLogic IT provides managed IT services, including network monitoring, cybersecurity, and cloud solutions. They specialize in serving industries such as healthcare, finance, retail, education, and manufacturing.
How fast is TeamLogic IT average response time for tickets in Santa Ana, California, and do you offer after-hours support?▶
TeamLogic IT typically has a fast response time for tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does TeamLogic IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, TeamLogic IT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with TeamLogic IT look like for a new client, and how long does it take?▶
Onboarding with TeamLogic IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does TeamLogic IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
TeamLogic IT supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with TeamLogic IT and is it per user, per device, or a flat monthly plan?▶
Pricing with TeamLogic IT is generally structured as a flat monthly plan with tiered options based on the services provided, allowing flexibility for businesses to choose the best fit for their needs.
Customer Reviews
Well, after almost six months with Team Logic as our IT support, they have been an extremely cohesive unit always promptly addressing our issues with clever solutions – we have seen a dramatic falloff in our computer/server/printer problems and associated downtime and gratefully look to even smoother sailing moving forward!
Team Logic IT has been a great IT partner for us at Wilshire Finance Partners. Our dedicated account manager Brenden is wonderful, quick to respond and makes sure any situations that arise are handled with care. We are pleased to be a continued customer and would recommend them for all your business IT needs.
We switched to TeamLogic IT in Oct 2020. I couldn’t be happier with TLIT after frustrating hours and poor outcomes with our prior managed service provider. The thoroughness, professionalism, and proper approach to getting things down right instead of quickly has been a breath of fresh air. It’s easier to put a patch in place and close a help desk ticket but TLIT really cares and puts the extra effort into fixing a problem properly. TLIT assigned us a primary account technician (PAT) which has been a game changer for our IT environment. Brendan G., our PAT, is quick to respond, knowledgeable, and knows when to escalate an issue. I credit him for leading us to a significantly improved and stable IT environment. I look forward to working with him and the TLIT team to further enhance our IT environment in the upcoming year.
Team Logic has been doing a great job in terms of response time, understanding the problem and quickly providing solutions.
We are lucky to partner with TeamLogic IT! They are always very professional, friendly, and quick to respond.