Industries Served
HealthcareFinanceRetailEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
MacMechanic is a managed service provider located in Santa Barbara, California, specializing in IT services for local businesses. They offer a range of solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security for their clients. With a commitment to reliability and customer support, MacMechanic serves various industries, ensuring that businesses can focus on their core activities while leaving IT management to the experts.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently praise MacMechanic for their responsiveness and reliability. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and safe in their IT operations.
Service Coverage Area
MacMechanic serves Santa Barbara and surrounding areas including Goleta, Carpinteria, and Montecito. The business is conveniently located near Highway 101 and is close to landmarks such as the Santa Barbara Zoo and the Santa Barbara Museum of Art.
Pricing Model
MacMechanic typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does MacMechanic provide in Santa Barbara, California, and which industries do you specialize in locally?▶
MacMechanic provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is MacMechanic average response time for tickets in Santa Barbara, California, and do you offer after-hours support?▶
MacMechanic typically has a fast response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does MacMechanic handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, MacMechanic is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected according to industry standards.
What does onboarding with MacMechanic look like for a new client, and how long does it take?▶
Onboarding with MacMechanic involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does MacMechanic support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
MacMechanic supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with MacMechanic and is it per user, per device, or a flat monthly plan?▶
MacMechanic uses a flat monthly pricing model with tiered options based on the services provided. This allows clients to choose a plan that aligns with their specific needs.
Customer Reviews
I so appreciate this company and its employees. We needed an internal battery replacement. The "authorized" Mac/Apple service places were going to take at least a week or more and i would be without my laptop. MacMechanic with its Apple certified technicians did the work for me in 1 1/2 hours. I barely finished my latte when I got the call that the work was done. We've worked with this group for over a decade. Super nice people. Great service!
Cameron and the entire team are top notch professionals. He put my mind at ease, provided the technical options, explained how things work, and asked the right questions. MacMechanic doesn’t just service Macs  they instill trust.
Mac Mechanic provided me with same day service both times I went in for help with my computer. And beyond same day, they took less than an hour with it each time! They communicate well and are very kind. It’s a pleasure doing business with them. Next time I have an issue with my computer, they are the first people I’ll call. Thanks guys!!
Fantastic service and great people! My laptop needed a battery replacement, and the Apple store said that they'd have to ship my computer to their service center, so I was going to be without a computer for at least 5 days. I called MacMechanic up and was able to drop the computer off the same day. 2 hours later, and I had a brand new battery on my laptop. So fast, and the people working there were so professional and friendly. I highly recommend them!
My computer was fixed in a jiffy, by that I mean they were able to complete the upgrade and get it back to me on the same day. My Mac is now working so much better, so much quicker and my frustration over it's lack of speed and constant beach ball has been resolved. The guys who work there were super nice too. Very smart and accommodating. I recommend MacMechanic and give it 5 stars.