Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Captain IT is a managed service provider located in Riverside, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. By leveraging advanced technology and industry best practices, Captain IT enhances operational efficiency and security for various sectors in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Captain IT for their responsiveness and reliability. Many reviews highlight the team's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Captain IT serves Riverside and surrounding areas including Moreno Valley, Corona, and Perris. The business is conveniently located near the 91 and 215 freeways, close to landmarks such as Riverside Plaza and Mount Rubidioux.
Pricing Model
Captain IT offers a flexible pricing structure that can be tailored to client needs, typically based on a per user or per device model. They also provide flat monthly plans with tiered options for different service levels.
FAQ
What services does Captain IT provide in Riverside, California, and which industries do you specialize in locally?▶
Captain IT provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Captain IT average response time for tickets in Riverside, California, and do you offer after-hours support?▶
Captain IT typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Captain IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Captain IT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Captain IT look like for a new client, and how long does it take?▶
Onboarding with Captain IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Captain IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Captain IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Captain IT and is it per user, per device, or a flat monthly plan?▶
Captain IT offers flexible pricing options that can be based on a per user or per device model, as well as flat monthly plans that cater to different service levels.
Customer Reviews
Captain IT does not only offer Managed IT Services, they offer opportunities to the community. I graduated from School of Career Education and have been here since my intern. A big thanks to Anthony for giving me that opportunity, and building such a great MSP Company that I can be proud to be a part of!
Captain IT doesn't only offer Managed IT services, they offer opportunities to our community. Thank you Anthony, for giving my husband a chance to be proud of his work. ðŸ™Â
Anthony and his team are always prompt and professional. They listen to your needs/concerns then provide their input on solutions. Since our company is small, we had been managing our IT needs internally, when that became too much, we contacted Captain IT. Captain IT has been supporting our IT needs for over four years now. We are extremely thankful at how well they have managed IT services on-site and remotely when possible.
Highly recommended! Captain IT helped our construction business upgraded all of our on premise severs. Anthony and his team are great, they helped spec all new servers & hardware then installed everything. Captain IT setup all of the new servers,performed a difficult data migration including our domain & mail servers.They even helped our team with all their mobile devices,we appreciated their expertise.
Captain IT has been a game changer for my business. Their IT support services have helped me to focus on what I do best while leaving the tech side in capable hands. Their expertise and reliability are unmatched.