Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
DivergeIT is a managed service provider based in Torrance, California, specializing in IT solutions for local businesses. They offer a comprehensive range of services including network management, cybersecurity, and cloud solutions. With a focus on enhancing operational efficiency and security, DivergeIT serves various industries, ensuring that clients can rely on their expertise to navigate the complexities of technology.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend DivergeIT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses. Overall, customer satisfaction is high, reflecting the quality of service provided.
Service Coverage Area
DivergeIT serves Torrance and nearby areas including Redondo Beach, Carson, Lomita, and Gardena. Major freeways in the vicinity include the I-405 and I-110, with local landmarks such as the Del Amo Fashion Center and Torrance Memorial Medical Center.
Pricing Model
DivergeIT typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to predict their IT costs effectively.
FAQ
What services does DivergeIT provide in Torrance, California, and which industries do you specialize in locally?▶
DivergeIT provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
How fast is DivergeIT average response time for tickets in Torrance, California, and do you offer after-hours support?▶
DivergeIT typically maintains a fast average response time for support tickets, ensuring timely assistance for clients. They also offer after-hours support to accommodate urgent needs.
Does DivergeIT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, DivergeIT is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with DivergeIT look like for a new client, and how long does it take?▶
Onboarding with DivergeIT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does DivergeIT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
DivergeIT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with DivergeIT and is it per user, per device, or a flat monthly plan?▶
DivergeIT generally uses a flat monthly pricing model with tiered options based on the services provided, allowing clients to choose a plan that best fits their needs.
Customer Reviews
Exceptional IT support powering our business. As the owner and operator of six companies in the escrow industry , we require nothing short of excellence from our technology partners. DivergeIT has consistently exceeded our expectations. They proactively keep us ahead of the curve by recommending and implementing the latest tools to ensure our security and efficiency. The leadership team, including CEO Jarrod Koch, along with Robert Praul and Kara Yauss, are not only incredibly knowledgeable but also a pleasure to work with. The Staff of technicians at DivergeIT ensures our systems run smoothly so that we can maintain the high standard of customer care. Our clients expect and deserve. I wholeheartedly recommend them to any business, looking for world class, IT service and strategic foresight.
I was just working with Jason from DivergeIT. He was so pleasant and helpful. I had like, 6 issues all going on at the same time. He fixed my laptop, my phone.. my soul.. maybe not my soul, but it really is calming when all my tech is now working well. Thank you Jason! You RULE!
We’ve used them for years and I never take this lightly, but I truly view them a partner to our firm. They are both proactive and when needed, very quick to respond to our needs or issues. HIGHLY recommended.
DivergeIT has been an excellent partner for The Klabin Company. Their team is responsive, knowledgeable, and always goes the extra mile to ensure our systems run smoothly. They provide top-notch IT support and consistently deliver high-quality service. Highly recommend!
When we sold our nationwide business DivergeIT was a great IT resource for us. They conducted a complete IT health assessment for us making our buyer feel confident that our IT environment was safe. This was an essential part of our acquisition. Highly recommend talking to this team of engineers. They are also very fairly priced.