Industries Served
HealthcareFinanceEducationRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCompTIA Security+Cisco Certified Partner
Overview
Family Health & Support Network is a managed service provider located in Palm Desert, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in supporting healthcare organizations and other industries by offering reliable technology services that enhance operational efficiency and security. Their commitment to customer satisfaction and proactive support ensures that clients can focus on their core business while leaving IT management to the experts.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Family Health & Support Network. Reviews often mention effective communication and a strong focus on security, contributing to a positive overall experience.
Service Coverage Area
Family Health & Support Network serves Palm Desert and nearby cities such as Palm Springs, Rancho Mirage, and La Quinta. Major freeways include Interstate 10 and Highway 111, with local landmarks like the Palm Desert Civic Center Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers to accommodate various business needs.
FAQ
What services does Family Health & Support Network provide in Palm Desert, California, and which industries do you specialize in locally?▶
Family Health & Support Network offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving healthcare organizations and other industries in the local area.
How fast is Family Health & Support Network average response time for tickets in Palm Desert, California, and do you offer after-hours support?▶
The average response time for tickets is typically prompt, ensuring minimal downtime for clients. Family Health & Support Network also offers after-hours support to address urgent issues.
Does Family Health & Support Network handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Family Health & Support Network is equipped to manage cybersecurity and compliance needs for HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Family Health & Support Network look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Family Health & Support Network support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Family Health & Support Network supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Family Health & Support Network and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required by the client.
Customer Reviews
Outstanding agency. It has always been my aspiration to become a foster parent, and they have made this dream a reality. The CEO, Placement coordinator and staff have provided me with exceptional support and direction throughout the process, resulting in an unforgettable experience. If you are interested in opening your heart and home to children, they will undoubtedly provide you with a seamless and fulfilling experience.
I appreciate Family Health and Support Network. The staff is exceptional and the owner takes great pride in her work.
I’ve had 3 children placed in my care and I’m enjoying it. Thank you FH&SN
Wonderful Foster Care Agency.