Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
J & B Computers is a managed service provider located in San Marcos, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and expert support, J & B Computers helps organizations streamline their IT processes, ensuring reliable performance and peace of mind for their clients.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend J & B Computers for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
J & B Computers serves the San Marcos area and nearby cities such as Escondido, Carlsbad, and Vista. The business is conveniently located near Interstate 78 and close to local landmarks like San Marcos High School.
Pricing Model
J & B Computers typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does J & B Computers provide in San Marcos, California, and which industries do you specialize in locally?▶
J & B Computers provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is J & B Computers average response time for tickets in San Marcos, California, and do you offer after-hours support?▶
J & B Computers typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does J & B Computers handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, J & B Computers provides cybersecurity services that include compliance support for HIPAA and PCI regulations, helping businesses maintain necessary security standards.
What does onboarding with J & B Computers look like for a new client, and how long does it take?▶
Onboarding with J & B Computers involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does J & B Computers support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
J & B Computers supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with J & B Computers and is it per user, per device, or a flat monthly plan?▶
Pricing at J & B Computers is generally structured as a flat monthly plan with tiered options based on the services selected, allowing flexibility for businesses to choose what best fits their needs.
Customer Reviews
I took my laptop in to get a hinge replaced. Chris examined it, showed us what the likely problem and solution would be, and provided a quote that was payable after the work was done and also gave a timeline. When we picked up the computer, the quoted amount was spot on and the owner, Jim, explained the repairs made. I discovered that they had also cleaned off the screen and the keyboard so they were spotless. He even noticed that I was wearing an NHRA t-shirt that day and struck up a conversation about the races in Pomona! This is how you do customer service! Well done and thank you so much!
Steve was incredibly kind. I am a small business owner who had our computer hacked and he spent time guiding me on how to resolve and provided me helpful tips on other items so I could troubleshoot the situation which has been quite stressful. I would highly recommend this firm. Raquel
These guys are the best. They always pick up the phone, you speak directly with the person diagnosing/repairing your PC, and they truly care about supporting their products. Looks like I found my computer guys for the foreseeable future! Thank you Chris!
They do free diagnostics and won't charge you until they attempt a fix. They will talk with you about what and how they will fix it and how much it should cost before doing anything. A great local business that I am so glad is nearby.
J & B Computers were great. I got hacked, and they were able to clear up my mess. Thank you. I would recommend them to everyone who has a computer problem.