Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
CLOUDSTEP is a managed service provider located in Fountain Valley, California, specializing in IT services for local businesses. They offer a comprehensive suite of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and expert support, CLOUDSTEP helps organizations streamline their IT processes, ensuring reliable performance and peace of mind.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend CLOUDSTEP for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
CLOUDSTEP serves Fountain Valley and surrounding areas including Huntington Beach, Costa Mesa, and Westminster. Major freeways nearby include the 405 and 55, with local landmarks such as the Fountain Valley Recreation Center.
Pricing Model
CLOUDSTEP employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does CLOUDSTEP provide in Fountain Valley, California, and which industries do you specialize in locally?▶
CLOUDSTEP provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is CLOUDSTEP average response time for tickets in Fountain Valley, California, and do you offer after-hours support?▶
CLOUDSTEP typically has a rapid response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure continuous service.
Does CLOUDSTEP handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, CLOUDSTEP is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet regulatory requirements.
What does onboarding with CLOUDSTEP look like for a new client, and how long does it take?▶
Onboarding with CLOUDSTEP involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does CLOUDSTEP support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
CLOUDSTEP supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity.
How does pricing work with CLOUDSTEP and is it per user, per device, or a flat monthly plan?▶
CLOUDSTEP offers a flat monthly pricing model with tiered options based on services, allowing clients to choose plans that fit their specific needs.
Customer Reviews
Great company with excellent IT support. Highly recommended.