Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
Tech Assistance Group is a managed service provider located in Ventura, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. By leveraging advanced technology and expert support, Tech Assistance Group helps organizations streamline their IT infrastructure, ensuring reliable performance and compliance with industry standards.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Tech Assistance Group for their responsiveness and reliability. Reviews highlight the team's strong communication skills and commitment to security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
Tech Assistance Group serves Ventura and nearby cities such as Oxnard, Camarillo, and Thousand Oaks. The service area is accessible via major freeways including the US-101 and CA-126, with local landmarks like Ventura Harbor and the Ventura County Fairgrounds.
Pricing Model
The pricing structure typically operates on a flat monthly basis with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs, whether it be per user or per device.
FAQ
What services does Tech Assistance Group provide in Ventura, California, and which industries do you specialize in locally?▶
Tech Assistance Group provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Tech Assistance Group average response time for tickets in Ventura, California, and do you offer after-hours support?▶
Tech Assistance Group typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure that critical issues are addressed promptly.
Does Tech Assistance Group handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Tech Assistance Group is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Tech Assistance Group look like for a new client, and how long does it take?▶
Onboarding with Tech Assistance Group involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Tech Assistance Group support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Tech Assistance Group supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Tech Assistance Group and is it per user, per device, or a flat monthly plan?▶
Pricing with Tech Assistance Group is generally structured as a flat monthly plan with options based on the number of users or devices. This flexible model allows businesses to choose the best fit for their needs.
Customer Reviews
Derek was professional, easy to understand – reliable and fixed my issue a week early! Thanks so much for your help, my friend! I highly recommend getting in touch with Derek and utilizing him often!
Derek is the best. We had huge problems when our hard drive crashed, one phone call was all it took. Derek had us up and running and made sure everything was right. He is professional, knowledgeable, and gets the job done in a timely manner! We wont use anyone else for our business or personal computers!
Derek is very knowledgeable and very patient. Dedicated to getting issues resolved and reasonably priced.
Best service and attention I've received from technical assistance/computer people. Derek was wonderful!