Industries Served
HealthcareFinanceRetailLegalEducation
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
FTI Services is a managed service provider based in Woodland Hills, California, offering comprehensive IT solutions to local businesses. They specialize in delivering reliable IT support, cybersecurity, and cloud services tailored to various industries. By focusing on proactive management and responsive support, FTI Services helps organizations enhance their operational efficiency and security posture.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight FTI Services' responsiveness and reliability in managing their IT needs. The company is praised for its effective communication and robust security measures, ensuring peace of mind for businesses.
Service Coverage Area
FTI Services serves the Woodland Hills area and nearby cities such as Calabasas, Tarzana, and Encino. The company is accessible via major freeways including the 101 and 405, and is located near the Westfield Topanga mall.
Pricing Model
FTI Services typically employs a flat monthly pricing model with tiered options based on the level of service required. This structure allows businesses to budget effectively for their IT needs.
FAQ
What services does FTI Services – Woodland Hills Managed IT Services Company provide in Los Angeles, California, and which industries do you specialize in locally?▶
FTI Services offers a range of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, retail, legal, and education.
How fast is FTI Services – Woodland Hills Managed IT Services Company average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
FTI Services maintains a strong average response time for support tickets, typically addressing issues promptly. They also provide after-hours support to ensure continuous service availability.
Does FTI Services – Woodland Hills Managed IT Services Company handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, FTI Services is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with FTI Services – Woodland Hills Managed IT Services Company look like for a new client, and how long does it take?▶
Onboarding with FTI Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does FTI Services – Woodland Hills Managed IT Services Company support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
FTI Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with FTI Services – Woodland Hills Managed IT Services Company and is it per user, per device, or a flat monthly plan?▶
FTI Services typically offers a flat monthly pricing model with tiered options based on service levels, allowing clients to choose a plan that best fits their needs.
Customer Reviews
Great company and even better people. Always available to help solve problems or figure out solutions for our technical and IT issues. Recently helped us with NIST 800-171. If you are looking to outsource some IT work or look for more in-depth solutions FTI is the provider. Also enjoy that they are local and willing to come in and meet in person whenever we need it.