Industries Served
HealthcareFinanceRetailEducationManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Kumo Cloud Solutions is a managed service provider based in Irvine, California, specializing in IT services for local businesses. They offer a range of solutions including cloud services, cybersecurity, and IT support, aimed at enhancing operational efficiency and security for their clients. With a focus on small to medium-sized enterprises, Kumo Cloud Solutions provides tailored services that help businesses leverage technology effectively, ensuring they remain competitive in a rapidly evolving digital landscape.
Services
- Managed IT services
- Cloud solutions
- Cybersecurity
- Network monitoring
- Data backups
- Help desk support
Review Summary
Clients frequently praise Kumo Cloud Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
Kumo Cloud Solutions serves the Irvine area and nearby cities such as Tustin, Costa Mesa, and Lake Forest. The business is conveniently located near the I-5 and I-405 freeways, close to landmarks like the Irvine Spectrum Center.
Pricing Model
Kumo Cloud Solutions typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Kumo Cloud Solutions | Managed IT Services & Unified Communications Solutions provide in Irvine, California, and which industries do you specialize in locally?▶
Kumo Cloud Solutions offers a variety of services including managed IT, cloud solutions, cybersecurity, and help desk support. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
How fast is Kumo Cloud Solutions | Managed IT Services & Unified Communications Solutions average response time for tickets in Irvine, California, and do you offer after-hours support?▶
Kumo Cloud Solutions typically maintains a rapid response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure client needs are met at all times.
Does Kumo Cloud Solutions | Managed IT Services & Unified Communications Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Kumo Cloud Solutions is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected according to industry standards.
What does onboarding with Kumo Cloud Solutions | Managed IT Services & Unified Communications Solutions look like for a new client, and how long does it take?▶
Onboarding with Kumo Cloud Solutions involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Kumo Cloud Solutions | Managed IT Services & Unified Communications Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Kumo Cloud Solutions supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Kumo Cloud Solutions | Managed IT Services & Unified Communications Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing at Kumo Cloud Solutions is typically structured as a flat monthly plan with tiered options based on the services selected, allowing clients to choose a model that best fits their needs.
Customer Reviews
I depend on Kumo for all my data cabling, IT, and VOIP. James is my goto guy – very diligent and thorough. I use them on all of our office spaces and have recommended them to all companies that need these services.
I been working with Kumo for over 8 years now and I must say that my experience has been nothing short of outstanding. Their team always demonstrates an exceptional level of professionalism, expertise, and dedication to providing top-notch IT services and communication solutions. The level of technical knowledge possessed by the Kumo team is truly impressive. They were able to assess our company's unique IT needs and develop a customized solution that perfectly aligned with our goals. Whether it was setting up a robust network infrastructure, implementing cloud solutions, or ensuring data security, Kumo has always gone above and beyond to deliver reliable and efficient IT services. Moreover, their communication solutions have significantly improved our internal and external communications. The team at Kumo seamlessly integrated various communication tools, streamlining our operations and enhancing collaboration among our staff. Their VoIP solutions, video conferencing systems, and messaging platforms have proven to be reliable and user-friendly, allowing us to communicate effortlessly with clients and team members across different locations. Throughout our partnerships, Kumo has displayed excellent project management skills. Promptly addressing any concerns or questions we have. Their team is responsive, proactive, and is always willing to go the extra mile to ensure that our IT infrastructure and communication systems are running smoothly. Lastly, I must commend Kumo on their exceptional customer service. Every interaction with their team is pleasant and professional. They listened attentively to our needs, provided valuable insights, and offer ongoing support whenever we require assistance. Their dedication to customer satisfaction is truly commendable. I highly recommend Kumo to any business seeking reliable and comprehensive IT services and communication solutions. Their technical expertise, seamless project management, and exceptional customer service set them apart from the competition. Kumo has undoubtedly become a trusted partner of our business's success. Thank you, Kumo, for your outstanding support
Christina is a delight to work with! I've worked with several companies over the years and none have given me the level of service that I get with Kumo. Chris has also been instrumental in keeping me as a customer. Their software is easy to navigate and all-inclusive. They are big enough to get the job done, but small enough to care about their customers. Thank you Kumo!
Kumo is exceptional!!! We had the best experience with their on-site installation representative and their product and services are reliable and very reasonable. I was especially impressed with how easy their software is (I’m not very computer savvy). I contacted IT for support they were available, friendly, professional and above all knowledgeable. We love Kumo and highly recommend Kumo them!
Kumo cloud solutions was amazing through the entire process from beginning to end. We switched to them for our IT services and phone services. They made the transition smooth and made themselves available to help at any time. Would highly recommend using them and all of their services.